Privacy Policy

Introduction

Global Medical Services Limited ("we," "our," or "us") is a company incorporated in England and Wales, with company number 14898561.

We are committed to safeguarding your privacy and ensuring the security of your personal data. We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We act as the data controller for any personal information you provide to us under this Privacy Policy.

This Privacy Policy, together with our terms & conditions, explains how we collect, use, and protect your personal information when you visit our website www.privateadhd.com. By using our website, you consent to the data practices described in this policy. If you do not agree, please refrain from providing personal data to us.

What Information Do We Collect?

We collect and process different types of personal information, depending on how you interact with our website and services.

1. Information You Provide to Us

You may provide personal details when:

• Filling out enquiry forms on our website.
• Signing up for marketing communications.
• Booking appointments or requesting services.

The personal information you provide may include:

• Your name
• Email address
• Phone number
• Postal address
• Any other relevant details related to our services

We will retain this information while corresponding with you, providing services, or for a maximum of five years, unless legal obligations require longer retention.

2. Information We Collect Automatically

When you visit www.privateadhd.com, we may collect technical data such as:

• Your IP address
• Browser type and version
• Operating system
• Time zone and location
• Pages viewed and time spent on our website
• Website navigation patterns and interactions

This information helps us improve our website and user experience. We retain this data for five years.

3. Information from Third Parties

We may receive information about you from other sources, including partner websites or service providers, containing your name, email, phone number, or other details. We store this data for five years.

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize you and track your interactions with our website.

We use cookies to:

• Improve website functionality
• Provide personalized experiences
• Analyze website performance

You can manage or disable cookies via your browser settings. However, blocking cookies may impact website functionality.

We use Google Analytics to track website usage. Google’s privacy policy is available at https://policies.google.com/privacy.

How We Use Your Data

We use your personal information for the following purposes:

1. To manage and operate our website.
2. To respond to enquiries and provide services.
3. To personalize and improve your browsing experience.
4. To send non-marketing communications, such as service updates.
5. To send marketing communications, newsletters, or promotional materials (you can opt out at any time by emailing us at [insert email]).
6. To generate anonymous statistical reports about website usage.
7. To investigate and resolve complaints related to our website or services.

We do not share your personal data with third parties for direct marketing without your consent.

Disclosure of Your Information

We may share your data in the following circumstances:

• Legal Requirements: If required by law, court order, or regulatory authority.
• Business Transfers: If we sell or transfer part of our business.
• Fraud Prevention: To prevent fraud or protect our legal rights.

Except in these cases, we do not share your personal data with third parties.

International Data Transfers

We may transfer and store your information outside the UK in compliance with data protection laws. If we transfer data to countries without adequate legal protection, we will ensure appropriate safeguards are in place.

Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure.

Your Rights Under Data Protection Law

You have the following rights under UK and EU data protection laws:

1. Right to Access – You can request a copy of your personal data.
2. Right to Rectification – You can ask us to correct inaccurate data.
3. Right to Erasure ("Right to be Forgotten") – You can request that we delete your personal data.
4. Right to Restrict Processing – You can request limited use of your data.
5. Right to Data Portability – You can ask for a copy of your data in a commonly used format.
6. Right to Object – You can object to the processing of your data.
7. Right to Withdraw Consent – You can withdraw consent for marketing communications at any time.
8. Right to Lodge a Complaint – You have the right to file a complaint with the UK’s Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise your rights, contact us at info@privateadhd.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies or data practices.

Policy Updates

We may update this Privacy Policy from time to time. Please check this page periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

‍
Global Medical Services Limited
Email: info@privateadhd.com

This Privacy Policy is effective as of 07/02/2025.